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If you place your order before 2pm on a weekday, we'll process, pack and send it off the following business day, you will have it within 5 business days*. Orders are not dispatched on public holidays.
All orders received via our website are dispatched and sent from Geelong, Victoria, Australia.
Any Custom orders for Wedding or Party favours requiring customisation please allow approximately 3 weeks for sticker design, printing and shipping
*Once your order is in the hands of our courier partners, we have no control over the delivery process, however, we will always do everything possible to help our customers if issues arise. On rare occasions, shipping may take longer due to external factors or events such as weather or traffic incidents, or due to public holidays. Additionally, if your order is being shipped to a remote or regional suburb, it may take slightly longer than usual to arrive. If you do urgently require your candy to arrive before a certain day/date, we recommend you order at least a couple of days earlier to avoid disappointment.
There are currently shipping delays due to the pandemic and flooding. Please order ahead of time to avoid disappointment.
As you know, summertime in Australia is HOT! So during summer months (December to January), we will not despatch orders on Fridays. This is to ensure that your candy does not get stuck in a hot courier van or depot over the weekend, and that it arrives in the best possible condition.
We'll process and despatch orders from Monday to Thursday only during summer months.
Once dispatched, an email will be sent including tracking
For a roundup of the most frequently asked questions about shipping, just shimmy over to our FAQs page.
If you've got a specific shipping-related question, just skip over to our contact us page.
To read through our shipping policy in glorious detail, check out our page full of legal stuff.